
brendan hepburn
Tourism / Travel / Hospitality
About brendan hepburn:
I am a highly motivated individual who takes pride in my work. I am known for being a hard-working and dedicated professional, who consistently strives to achieve my goals and exceed expectations. My commitment to my work is unmatched, and I am always willing to go above and beyond to ensure that the job is done right.
In addition to my strong work ethic, I am also highly innovative. I have a passion for thinking outside the box and finding new and creative ways to approach challenges. Whether it's through the use of technology or by developing new processes, I am constantly seeking out new and better ways to improve both myself and the organizations I work with.
One of my core values is continuous learning and up-skilling. I am always looking for opportunities to improve my skills and stay at the forefront of my field. This mindset has allowed me to stay relevant and adapt to changing circumstances, making me an asset to any team.
Finally, I am known for being a trustworthy individual. My integrity and commitment to doing the right thing are unshakable, and I believe that building strong relationships based on trust is essential to success. Whether working with colleagues or clients, I always strive to build and maintain relationships built on trust, honesty, and mutual respect.
Experience
Assistant General Manager/Facilities Manager (2023–Present):
Promoted after five years as Facilities Manager, now overseeing Front Office, Housekeeping, Food and Beverage, Maintenance, and Security departments. Managing construction projects, including new accommodation units, pool area, laundry, and service infrastructure.
HOD/Facilities Manager (2018–2023):
Led facilities management and project management, achieving milestones such as a water treatment plant installation, Waterpark refurbishment, and construction of ponds.
Site Agent/Project Manager (2014–2018):
Oversaw construction projects from planning to inspection, displaying innovative problem-solving skills. Played a pivotal role in transforming The Kingdom Resort, managing teams and ensuring project success.
Owner (2010–2014):
Founded and grew a successful small handyman and plumbing company, offering services in domestic plumbing, small construction, renovations, and maintenance. Achieved customer satisfaction.
General Manager/Part Owner (2007–2010):
Saved Greenfields restaurant from bankruptcy by streamlining operations, reducing costs, and implementing new menu offerings. Contributed to staff training programs, enhancing the overall customer experience.
Floor Manager (2005–2007):
Oversaw day-to-day operations at Greenfields Hatfield Restaurant, ensuring exceptional customer service. Managed teams, implemented standard operating procedures, and stayed abreast of industry trends.
With a proven track record in facilities and project management, combined with a diverse skill set and a results-driven approach, I bring valuable expertise to any organization.
Education
Advanced Diploma in Project Management (2022):
- Cranefield College, Online
LinkedIn Short Course on Project Management (2021):
- Completed a short course on Project Management via LinkedIn.
MDL Short Course in Project Management (2016):
- Cranefield College, Online
Certificate for Basic Plumbing (2010):
- PCD College, Pretoria/Thwane
Senior Certificate (2005):
- Kanonkop High School, Middelburg
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