Bongiwe Ngebeza
Customer Service / Support
About Bongiwe Ngebeza:
I am a hard worker, goal driven, focused and ambitious. I am very creative, an analytical and critical thinker. I am an adaptable person with good attention to detail. I am self- manageable, reliable and trustworthy.
Experience
Handling all incoming queries effectively and efficiently to resolution
Ensure that all first-time contact resolution targets are met and exceeded.
Ensure that all productivity and KPI metrics are adhered to.
Education
National Diploma in Operation Management
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