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Bongiwe Ngebeza

Bongiwe Ngebeza

Customer Service Representative

Customer Service / Support

Cape Town, City of Cape Town

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About Bongiwe Ngebeza:

I am a hard worker, goal driven, focused and ambitious. I am very creative, an analytical and critical thinker. I am an adaptable person with good attention to detail. I am self- manageable, reliable and trustworthy. 

Experience

Handling all incoming queries effectively and efficiently to resolution

Ensure that all first-time contact resolution targets are met and exceeded.

Ensure that all productivity and KPI metrics are adhered to.

Education

National Diploma in Operation Management

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