beBee background
Tourism / Travel / Hospitality
Bonginkosi Mitchel Hlatshwayo


About Bonginkosi Mitchel Hlatshwayo:

I worked in call centre environment for over 8 years both inbound and outbound retentions,sales, collections, customer service and also upskilled my self to deputy team leader, listening to calls, did couching to improve agent calls and recently completed RE5 certificate 


In my years of experience learned to deal with all customer situation and able to solve their queries and retain trust from customers,reached my targets and all my KPIs 



Leanership did IT Technical support NQF level 4

Leanership Cisco certified network administrator NQF level 5


Recently completed Regulatory Exam (RE5)

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