Bongeka Ndlovu

As an administrator with over 4 years of experience in administrative roles, I have developed a strong understanding of office operations, workflow management, and organizational efficiency. My background spans across where I’ve contributed to the smooth running of day-to-day operations.I’m passionate about creating organized, efficient, and productive work environments. I take pride in supporting teams behind the scenes, streamlining administrative processes, and ensuring that everything runs seamlessly so others can focus on their core responsibilities.Colleagues and managers often describe me as reliable, detail-oriented, and calm under pressure. I’m known for my ability to multitask, meet deadlines, and maintain a positive and professional attitude at all times.

I am current working for Flam funeral services on contract started in May 2025 Managing records and documents (e.g., death certificates, funeral arrangements) Coordinating logistics (e.g., scheduling, venue arrangements) Handling communication with families, staff, and external parties Maintaining databases and filing. Worked as a Policy administrator at IUA Business Solutions for 3 years, assisted clients with queries sending policy information via email we also delt with registering claims. also worked as Call centre agent for customer service (retail) we assisted clients with updating details, increasing credit limiting offering FSP and sending statements via email for 1 year.

I hold a Bachelor of Science (BSc) degree in Information Technology from Richfield Graduate Institute of Technology. Through this qualification, I developed a strong foundation in key areas such as software development, database management, networking, and IT support. I am passionate about using technology to solve problems and improve business efficiency, and I am now seeking opportunities to apply my skills in a dynamic and growth-focused environment.