Black Cash SA

NOC Technician,call centre agent, service desk Tech, network Technician and asset manager

Network operator & front desk 2018 - 2020 IN2IT technologies

Greet visitors and provide excellent customer service. Handle queries and complaints via phone, email, and general correspondence. Transfer calls as necessary. Take messages and ensure these messages are passed to the appropriate staff member in time. Provide basic and accurate information in-person and via phone/email. Perform other clerical duties such as filing, photocopying, and transcribing. Managing office inventory such as stationery, equipment, and furniture. Oversee office services like cleaners and maintenance service providers. Receive, check, and record all cleaning material delivered by the cleaning company. Network monitoring, classifying tickets as per predetermined priority and severity.troubleshooting and resolving logged calls. Conduct regular asset inspection and assessment to identify maintenance needs and replacement requirements. Maintain accurate and up-to-date asse

Mahwahwa high school Grade 12/Matric Certificate attached Dial a stocktaker Basic Stocktake Valoyi traditional Authority trust Computer literacy and life coping skills Certificate attached Surprise driving school Code 10(C1) drivers licence with PDP Licence copy attached Huawei Routing and switching Certificate attached MICTSETA Information technology (System support) Level 5 Microsoft office Microsoft digital Certificate attached Surprise driving school Code 14 (EC) with prdp