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Kokstad
Ayanda Tshaka

Ayanda Tshaka

Excellent service Advisor and warranty clerk

Customer Service / Support

Kokstad, Sisonke District Municipality

Social

About Ayanda Tshaka:

● Meet and greet customers.
● Vehicle all-round check list and understanding
customers concerns.
● Creating customers profile if coming for the 1st
time.
● Creating Jobcards and handing them over to
the workshop foreman.
● Following up with the technicians.
● Up selling of wear and tear parts to customers.
● Updating the customer on the progress.
● Following with the wash bay.
● Costing the job card.
● Customers signature.
● Handing over the vehicle to the customers.

Experience

  • EVOLVE,keeyloop/CDK/ADP softwares
    ● Meet and greet customers.
    ● Vehicle all-round check list and understanding
    customers concerns.
    ● Creating customers profile if coming for the 1st
    time.
    ● Creating Jobcards and handing them over to
    the workshop foreman.
    ● Following up with the technicians.
    ● Up selling of wear and tear parts to customers.
    ● Updating the customer on the progress.
    ● Following with the wash bay.
    ● Costing the job card.
    ● Customers signature.
    ● Handing over the vehicle to the customers.

Education

National Diploma Information Technology(Communication Networks)

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