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Aviwe Phakane

Aviwe Phakane

Office Administrator Assistant

Administrative

Cape Town, City of Cape Town

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About Aviwe Phakane:

I am a self-motivated, initiative individual with excellent interpersonal skills and a great willingness to learn, I'm dedicated to achieving and exceeding set targets, maintaining compliance standards, and sharing knowledge with my team. I ensure first-contact resolution, provide excellent customer experiences, and proactively offer solutions to issues. I excel in addressing inquiries promptly, offering accurate information, and collaborating with other departments for seamless service. My meticulous documentation ensures thorough record-keeping for personalized support. With a Diploma in Business Management, specializing in Sales Management and Computer Practice. Experienced in office administration, customer service, and sales assistance, with a proven ability to drive operational efficiency and exceed targets. Proficient in Microsoft Office, with strong communication and problem-solving skills. Fluent in IsiXhosa, English, Afrikaans, and isiZulu."

Experience

Experienced professional with a diverse background in office administration, sales assistance, and business management. Skilled in providing administrative support, managing client interactions, and contributing to sales generation. Proven ability to excel in fast-paced environments, leveraging strong organizational skills and attention to detail. Proficient in Microsoft Office and data analysis, with a commitment to delivering exceptional customer service. Adept at collaborating with cross-functional teams and fluent in multiple languages, facilitating effective communication across diverse communities.

Education

Holder of a Diploma in Business Management from False Bay College, specializing in Sales Management and Computer Practice. Completed a comprehensive 3-year program encompassing 18 months of theory and 18 months of internship, gaining hands-on experience in various aspects of business operations. Major coursework included Business Management, Sales Management, and Computer Practice. Equipped with practical skills in research, analysis, financial support, and customer service. Additionally, completed secondary education at Crestway Secondary School, with a focus on subjects such as English, Accounting, and Business.

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