Aragea Holland-Fredericks

I am a seasoned SHEQ Management Specialist with over 15 years of experience leading health, safety, environment, and quality strategies across the governmental, pharmaceutical, and petrochemical sectors. My expertise lies in the full lifecycle of SHEQ management systems, from initial development and implementation to securing certification and ensuring continual improvement. I have a proven track record of reducing non-conformances by a remarkable 99%, aligning diverse SHEQ strategies, and leading successful teams to full performance.

My commitment to excellence has been formally recognized throughout my career. I was honored to be nominated for the Employee of the Year award at the City of Cape Town and achieved 5th place out of 39 business units in a KPMG productivity study for SHERQ Management at the South African Medical Research Council. These distinctions underscore my ability to deliver exceptional performance and contribute significantly to organizational goals.

I possess a BTech degree in Environmental Health and hold key certifications in ISO 9001, ISO 14001, and ISO 45001. I am also a certified Internal Lead Systems Auditor (ISO 19011), with extensive experience in conducting internal and external audits and managing corrective actions. My background in advanced technology and research-driven environments, such as the South African Medical Research Council and Natref National Refineries, has given me a deep understanding of the technical and compliance rigor required in this field. I am confident that my comprehensive experience and dedication to continuous improvement make me an ideal candidate to contribute to the CSIR's mission and manage its integrated SHEQ systems.

SHE Specialist Consultant, North West University • May 2024 to Nov 2024

• Plan and perform maintenance and construction contractor OHS audits. 
• Perform OHS pre-work approval audits.
• Develop Occupational Health and Safety (OHS) user manuals for the university’s electronic Integrated Management System (IMS), including guidelines for mobile phone applications.
• Identify and implement continual improvement initiatives for non-conformances. 

Quality Management Systems (ISO 9001) Implementation Consultant, SixD Consulting • February 2022 to September 2023 

• Developed, implemented and maintained ISO 9001 Quality Management Systems at the Lesotho Governments’ National Drug Service Organization (NDSO).
• Project Management support and stakeholder collaboration, maintaining the relationship between SixD Consulting, NDSO, employees and funders through effective communications, progress meetings, training and networking. 
• Perform gap analysis, project plans, prepare and present reports.
• Developed KPI’s, objectives, targets,  management plans, monitoring and evaluation plans (data collection and reporting systems) per department.
• Developed, implemented and facilitated implementation and training on the following processes: document management, internal audits, investigations process, strategic and operational risk assessments, non-conformances, management review , roles and responsibilities, statistical monitoring and evaluation plans for objectives, targets and KPI’s, training and communication. 
• Developed and/reviewed 500 organisational documents including strategies, policies, procedures, standard operating procedures and supporting tools including inspections, inventories, electronic systems and legal requirements for Procurement, Finance, Logistics, Warehouse, HR, Customer Service, IT and QA.  
• Reduced non-conformances (NCR’s) by 99%.
• Reduced customer incidents by 80%.
• Developed the legal landscape for the organization.
• Implemented Integrated Management System Software: ISOMS.
• Applied Lean Six Sigma and PDSA processes to streamline and eliminate wrong, late and non delivery of products. 

SHERQ Consultant, COMPLIANT MASTER Consulting • February 2020 to February 2022

• Implemented an integrated ISO 9001, ISO 45001, ISO 14001 Management System at Delterette Engineering.
• Facilitated Risk Assessments.
• Performed internal audits .
• Developed/ reviewed SOP’s, inspections, training modules, inventories, procedures, policies and management plans.

, Manager, SHE Enablement & Legal Compliance OfficerNatref National Refineries (A joint venture between Sasol and Total) • December 2012 – February 2020

• Led and enabled SHERQ functional departments: Occupational Safety, Occupational Health, Environment, Quality, Process Safety, Enterprise Risk Management, Emergency Services, and Legal Compliance. 
• Developed, implemented and managed Natref SHERQ strategies, departmental roadmaps, and action plans. Aligned the OE SHERQ strategy and Natref SHERQ strategy. Consistently attained One Sasol Excellence maturity matrix indicators.
• Achieved annual Key Performance Indicators (KPIs): Lost Time Injuries (LTI), Fires, Explosions and Releases (FER), Behavioural-Based Safety (BBS), Return of Experience (REX), NOx, and SOx, Documentation compliance, 30 days for Incident investigation and reporting, Audits: (Permit-to-Work (PTW), Construction, Internal and external audits), Shutdown indicators.
• Liaised with SHERQ functional, operational and support department management, Sasol Group and external stakeholders, including Departments of Labour, Environmental Affairs, neighbours, and service providers, to identify and meet needs and expectations.
• Managed and monitor SHE business service provider contracts and SHE files. 
• Oversaw the combined assurance model, audits (including internal SHEQ and Permit to work audits) and certification of ISO 9001, 45001, 14001, 31001, Process Safety Standards, and Railway Safety Management. Achieved certification and audit compliance annually. 
• Managed the implementation and continual improvement of an electronic Integrated SHERQ and Legal Compliance Management System. 
• Developed/Reviewed and implemented 850 operational inspections for all operations and developed a risk based inspections module in IsoMetrix.
• Developed and manage the development/review and dissemination of all refinery documents: policies, procedures and communications including risk assessment, incident investigations, inspections and operational control procedures. 
• Participate in risk assessments (HIRA’s, PHA’s and Bowties) and incident investigations. 
• Appointed as Refinery Legal Compliance Officer in addition to SHE Enablement duties when the position was vacated.  
• Developed/customized and facilitated SHERQ and legal compliance training modules.
• Prepared and presented reports for weekly production meetings, SHERQ Management Reviews and Risk Committee meetings.
• Managed actions closure and NCR’s within due to dates for inspections, audits, incidents, needs and expectations, environmental impact assessments, and risk assessments.
• Managed and coordinated Risk Management initiatives, including Life Saving Behaviours, Behaviour-Based Safety (BBS), and Return of Experience/Learnings (REX) and Communications campaigns. 
• Oversaw emergency planning, including access control and coordination with security teams during shutdowns and high-risk operations.
• Promoted from SHE Enablement Manager to Senior SHE Enablement Manager in 2 years at refinery in 2015 (Natref).
• Collaborated with Procurement and Legal to ensure alignment to local legislative requirements including BBBEE during vendor qualification and contract management.
• Achieved full performance for 100% of direct reports through leadership and management through the performance management process, personal development, coaching, and mentoring. 

Sasol One

Manager, Quality, October 2018 – November 2019 (on a rotation to fill “buckets of experience”)

• Managed the Sasol One Quality Department, overseeing Documentation Management and Control, Combined Assurance (inspections, internal and external audits) for 52 Operations.
• Provided documentation governance for approximately 5000 documents in SharePoint, ensuring accuracy, currency, and retrievability.
• Participated in Quality Risk Assessments in collaboration with the Risk Management Division.
• Managed the Sasol One Actions Management module for quality actions.
• Developed and implemented Quality training and awareness modules.
• Managed Customer Complaints in compliance with the Consumer Protection Act (CPA), including assigning complaints coordinators, facilitating the investigation process, and overseeing execution and final sign-off.
• Managed SAP and LIMS Systems interface, including SAP specification approval, customer complaints, blocking and unblocking of batches, Laboratory lot inspections system, and User Decision making management.
• Managed and facilitated weekly and monthly quality meetings with manufacturing plants and services, including Polythene, PVC, Wax, Butanol, Solvents, Gas loop Utilities and Chemicals, Procurement, and Information Management.
• Contributed to the Sasol Group Quality Management Working Group to develop a One Sasol Approach for SAP Transactions, Procedures, and Document Control.
• Managed and prepared monthly quality reports for Monthly Management Reviews.
• Implemented sustainable development strategies and action plans for input into external sustainable development audits.
• Managed the Departmental Budget.
• Achieved full performance ratings of above 80% for all staff through a focus on continual professional development planning, training, relationship management, and workload review.

SHE Manager, South-African Medical Research Council •January 2006 to November 2012

• Conducted research across a wide spectrum of organizational activities to set standards for the implementation and maintenance of the SHE Strategy and Plan.
• Developed and implemented a comprehensive framework for the identification, evaluation, and control of Safety, Health, and Environmental (SHE) risks across all MRC-related business and processes.
• Assisted the Risk Manager in implementing and maintaining Entity-Wide Risk Management.
• Represented the MRC in environmental impact assessments of tenants: BCL Medical Waste Management and VKP Fuel tank refurbishing.
• Managed Incident and Compensation Management, including conducting investigations and reporting.
• Oversaw emergency response planning and management for all 8 campuses and research sites in South Africa.
• Managed documentation, including development, maintenance, and change management of policies, manuals, guidelines, and standard operating procedures.
• Developed and implemented systems and tools for preventative maintenance management.
• Chaired all regional SHE Committee meetings.
• Coordinated and participated in internal audits and risk assessments.
• Established and managed a Medical Surveillance Programme.
• Participated in complex decision-making and problem-solving through the implementation of the PDCA (Plan-Do-Check-Act) method.
• Managed training: perform needs assessments, specification development, and procurement of services through procurement software: JDE 
• Ensured compliance to SHE Legal Requirements. 
• Managed the SHE budget.
• Embedded the culture of SHE and ERM across the MRC, including communication, change management, and training, in accordance with approved policies and plans.
• Actively ensured ERM and SHE innovation and continuous improvement through the development, implementation, and management of frameworks, roadmaps, governance structures, 5-year plans, annual programs, and documentation.
• Supervised and liaised with facilities managers, risk coordinators, and SHE Representatives.
• Reported to Senior Management by developing, compiling, producing, and presenting reports.
• Achieved 3rd place out of 39 business units for Risk Management in 2013 in a KPMG Productivity study at the Medical Research Council.
• Achieved 5th place out of 39 business units for SHERQ Management in 2013 in a KPMG Productivity study at the Medical Research Council.

Environment Health and Safety Coordinator, GlaxoSmithKline • January 2001 – December 2005

• Defined and championed an EHS policy and strategic plans.
• Ensured compliance to GSK SHE Standards and applicable legislation.
• Driving reductions in injury and illness rates from workplace hazards and exposures risk assessments.
• Coordinated monitoring  of volatile organic compounds, effluent, ozone depleting compounds
• Arranged and participated in and finalized EHS risk assessments and in incident investigations. 
• Develop, implement, facilitate and participate in EHS inspections.
• Coordinated and participated in ISO 9001, ISO 14001, ISO 45001, ISO 17025,  GMP, GLP and due diligence audits of waste contractors: Vissershok, EnviroServ and Sanumed.
• Development, promotion and coordination of occupational health and safety programs for exposures to high risk industrial equipment and machinery, hazardous chemical substances and hazardous biological agents and encouraging active employee involvement.
• Developed and presented monthly management reports. 
• Achieved 2nd place in the International GlaxoSmithKline Operational Excellence JDI Competition.
• Achieved full score and first place in GSK international incident investigation training course for EHS Site Leaders.
• Achieved ISO 45001/ 18001 certification.

Environmental Health Practitioner , City of Cape Town  • August 1998 – January 2001 

• Performed routine inspections at food premises, schools, pre-schools, informal settlements, nature reserves and government facilities.
• Investigated poor hygiene, noise and safety complaints. 
• Oversaw detention and disposal of unfit food.
• Collaborated with other council departments for health, safety and environmental campaigns, corrective and preventive actions.
• Enforced Municipal Systems, NEMA, National Health, Road Traffic, Foodstuffs and Cosmetics Acts; Environmental Health, Community Fire Safety and other applicable legal requirements.
• Process business licensing of food outlets, traders and pre-schools.
• Communicable disease case management including home visits and tracking of compliance. 
• Participated in TB, HIV/ Aids education campaigns.
• Project managed the Mitchell’s Plain Healthy Cities Waste Management Campaign. 
• Employee of the Year Award Nominee 2000- City of Cape Town. 

Health Information Site Facilitator University of Cape Town, Health Information Systems Pilot Project (HISPP)  • January 1998 -August 1998

• Strategise and collaborate with stakeholders: Academic Institutions (University of the Western Cape and University of Cape Town), Local and Provincial Health and District Health Working Groups (Child and Maternal Working Group, TB Program, Environmental Health) to identify and implement requirements for implementation of a health information system.
• Developed risk-based data collection tools for Municipal Clinics and Provincial hospitals in collaboration stakeholders. 
• Train stakeholders on implementation of tools and the Health Information Systems. 
• Performed data collection, collation, trending, develop reports and present information. 
• Participated in the development of the project annual report.
• The project was adopted by the City of Cape Town as the Epidemiology Department. 

• Rocklands Senior Secondary (Cape Town) 
• 1996, Cape Peninsula Technikon - National Diploma in Environmental Health.
• 1997, Cape Peninsula Technikon - Bachelor of Technology in Environmental Health.
• 2010, Program in Risk Management, University of South-Africa