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Andisiwe Matebese

Andisiwe Matebese

Customer Service Representative /HR Assistant

Human Resources

Cape Town, City of Cape Town

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About Andisiwe Matebese:

I have worked in Customer service for over 5 years.

I worked as a chef, hostess, waitron and reservationist in the hospitality industry dealing with customers directly.

I have also worked in a call center where I was also able to study Human Resource Management while working, I worked in Customer Service as an Agent,  and I worked as an assistant to my Manager and HR, I have also occupied the role of QA within the company, rotational amongst us qualified candidates I did that for 8 months, and I did all the documentation and over see agents when managers aren't on site or busy.

I have a great Passion for Excellent Customer Service.

Experience

I have worked in Customer service for over 5 years.

I worked as a chef, hostess, waitron and reservationist in the hospitality industry dealing with customers directly.

I have also worked in a call center where I was also able to study Human Resource Management while working, I worked in Customer Service as an Agent,  and I worked as an assistant to my Manager and HR, I have also occupied the role of QA within the company, rotational amongst us qualified candidates I did that for 8 months, and I did all the documentation and over see agents when managers aren't on site or busy.

I have a great Passion for Excellent Customer Service.

Education

Human Resource Management Certificate, graduated in 2022 

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