Andile Mthembu

An individual with a diploma in Tourism Management and over two years of experience in the tourism and hospitality industry, I am excited about the opportunity to contribute my skills and expertise to your team.

During my time in the tourism industry, I have honed an array of skills that I believe make me a strong candidate for this position. I have a passion for providing exceptional customer service and ensuring that guests have memorable experiences. My attention to detail and ability to anticipate and address guest needs have consistently received positive feedback.

In my previous roles, I have demonstrated proficiency in managing reservations, coordinating logistics for tours and events, and resolving customer inquiries and issues promptly and effectively. I am adept at using booking systems and software to streamline operations and enhance the overall guest experience.

Furthermore, I possess strong communication and interpersonal skills, allowing me to work effectively with colleagues across various departments and establish rapport with clients from diverse backgrounds. I am a dedicated and enthusiastic team player who thrives in a fast-paced environment and is always eager to take on new challenges.
 

2 years front receptionists 

Diploma in tourism management