Anathi Phanya

I am a 30-year-old individual with an HR N6 certificate and no prior experience in the field of HR. However, I do possess over 3 years of experience in customer service, as well as 9 months of experience as a Deputy Team Leader. 

My background in customer service indicates that I have developed strong interpersonal and communication skills, as well as the ability to handle various customer inquiries and provide satisfactory solutions. This experience has likely honed my problem-solving abilities, customer relationship management, and the capacity to work effectively in a team environment.

While I may not have direct HR experience, my role as a Deputy Team Leader has assisted me in gaining leadership skills and experience in managing a small team. This experience can be valuable in an HR role as it demonstrates my ability to coordinate and oversee the work of others, delegate tasks, and ensure smooth operations.

I do possess over 3 years of experience in customer service, as well as 9 months of experience as a Deputy Team Leader.

My background in customer service indicates that I have developed strong interpersonal and communication skills, as well as the ability to handle various customer inquiries and provide satisfactory solutions. This experience has likely honed my problem-solving abilities, customer relationship management, and the capacity to work effectively in a team environment.
 

N6 in Human Resources Management. While I may not have direct HR experience, my role as a Deputy Team Leader has assisted me in gaining leadership skills and experience in managing a small team. This experience can be valuable in an HR role as it demonstrates my ability to coordinate and oversee the work of others, delegate tasks, and ensure smooth operations.