Amanda Coutinho

I am a dedicated professional with a passion for excellence in hospitality management and administration.

One of my strongest skills are combining meticulous attention to detail with a proactive approach for smooth and efficient operations.

I bring multitasking experience in fast-paced settings, a strong work ethic, organizational prowess, and a commitment to exceptional results.

I’m eager to contribute my skills and enthusiasm to a dynamic team in the hospitality or administrative sector.

• Hiring, training, and supervising lodge staff.

• Scheduling and managing employee shifts.

• Ensuring a high level of customer service

and guest satisfaction.

• Handling guest inquiries, requests, and complaints.

• Managing room reservations and bookings.

• Budgeting and financial planning.

• Monitoring expenses and revenue.

• Overseeing the maintenance and cleanliness

of lodge facilities.

• Coordinating repairs and renovations.

• Utilizing social media and other platforms

for promotion.

• Organizing and coordinating events hosted

at the lodge.

• Managing event logistics and guest arrangements.

• Managing lodge inventory and supplies.

• Ordering and restocking supplies as needed.

• Order Processing

• Invoicing and Billing

• Vendor Communication

• Bookkeeping

• Customer Communication

• Front Desk Management

• Filing and Organization

• Generating regular reports