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Pietermaritzburg
Alpha Macsoud Sesay

Alpha Macsoud Sesay

IT Support Engineer

Technology / Internet

Pietermaritzburg, uMgungundlovu District Municipality

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Services offered

An Experienced IT Support Engineer with Vast knowledge in providing excellent support to users of all levels of technical expertise..

Proficient in a variety of IT technologies, including Windows, Microsoft, Mac, networking, cloud Computing, and Digital Marketing.

Ability to work independently and as part of a team, with Excellent problem-solving skills and Strong attention to detail.

Microsoft platforms administration
First-line it support
Digital marketing
Network support
Cloud computing
It support engineer
Windows administration
Approximate rate: ZARR 150 per hour

Experience

An IT professional with over 7 years of experience with a broad spectrum of computer operating systems, software applications, and hardware

With a proven track record of success in delivering high-quality IT services to users, and i am skilled at working with complex technologies. I have the ability to effectively communicate technical information to both technical and non-technical audiences

An IT professional with experience in a wide range of areas, including:

  • Office 365 and Microsoft Platforms Administration
  • Windows Server Administration
  • Network Monitoring and Troubleshooting
  • Software Application Management
  • Device Installation and Support
  • First-Line IT Support
  • Cloud Collaboration
  • Mobile Device Management
  • Office 365 / Azure design, build, and deployment

 

 

 

Education

A Diploma in computer Hardware and Networking, A+ Certificate, MCITP, AWS Cloud Practitioner, AWS Technical Essential, MsO365 Fundamentals, MS Exchange, MS Azure Fundamentals, Azure Artificial intelligence, Artificial intelligence Fundamentals, Prompt Engineer(AI Generative), AWS Identity Access Management(IAM), Internets Of Things (IoT) Fundamentals and currently studying towards my Cyber Security Certification

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