alecia samduth

I see myself as a hardworking individual who is self-motivated and goal orientated. I thrive on challenges and believe that I am very productive, my strengths are my great people skills, enthusiasm towards working with people, and always wanting to extend myself to further improve my abilities.

CALTEX DON RENNIE (administrator) 2014 till 2020

• Answering and transferring phone calls
• Taking phone messages from clients
• Sending emails to clients
• Forwarding emails from clients to the appropriate recipient
• Handling client concerns and complaints
• Business correspondence
• Greeting visitors in the office
• Sending emails
• Completing customer service tasks such as placing orders for customers and explaining products and services
• Communicating with upper management
• Communicating with other employees
• Managing stocks/staff

Caltex Calpower Service Station - Manager (2020- till current)

• Hiring and staffing
• Training new employees
• Dealing with performance problems and terminations
• Supporting problem resolution and decision-making
• Conducting timely performance evaluations
• Monitoring performance and initiating action to strengthen results
• Monitoring and controlling expenses and budgets
• Tracking and reporting scorecard results to senior management
• Planning and goal-setting for future periods
• Reconciliation of work/cash up/banking basics
• Capturing invoices
• Managing stocks/investigating variances
• Managing kitchen

Matriculated in 2013

SKILLS

• First aid
• fire fighting
• Occupation health and safety