Operations Ordering Clerk - Parktown, South Africa - The Perfect Placements
Description
Roles & Responsibilities include but not limited to:
- Receiving orders from customers via mail, phone, or other electronic means.
- Obtaining customers' details and billing information and entering the information correctly on the order form.
- Preparing customer invoices and quotations.
- Notifying departments when supplies of items are low.
- Informing customers about prices, delivery dates, expiry dates and anticipated delays.
- Liaising with the sales teams & 3PL (thirdparty logistics) for customer orders, delivery dates, credit investigations and credit approvals.
- Inspecting outgoing orders to ensure compliance with customer specifications.
- Reviewing reports to ensure customer orders are delivered on time and in full.
- Liaising with 3PL (thirdparty logistics) to trace or accelerate shipments.
- Attend interdepartmental meetings
Education and Qualifications:
- High school diploma or equivalent.
- 2 years order clerk experience.
Competencies and Behavioural qualities:
- Putty: Order Processing
- Excel
- Pastel
- Sense of Urgency.
- Excel
- Excel
- Ability to maintain good customer relations.
- Proficient computer skills and ability to learn database and ordering systems.
- Strong verbal and written communicator.
- Knowledgeable of the principles and processes of good customer service.
- Organized with good clerical skills.
Salary:
- R15 000pm CTC
Job Types:
Full-time, Permanent
Salary:
Up to R15,000.00 per month
Ability to commute/relocate:
- Parktown, Gauteng: Reliably commute or planning to relocate before starting work (required)
Education:
- Diploma (required)
Experience:
- ordering clerk: 2 years (required)
Microsoft Excel: 2 years (required)
- pastel: 2 years (required)
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