Programme Administrator: Libryo Collaborate - Cape Town, South Africa - ERM Group

ERM Group
ERM Group
Verified Company
Cape Town, South Africa

2 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Platform Administrator:
Libryo Collaborate (Full-time, Remote First, Maternity leave cover)


About the Company:


Libryo, an ERM Group Company, is a compliance platform that helps global organisations know their Environmental and Health and Safety regulatory requirements; understand their obligations; and show their compliance.

Since 2016, Libryo has helped thousands of users to navigate their compliance and improve their ESG performance and is now part of ERM, the world's largest pure play sustainability consultancy.

Libryo operates all over the world ensuring that everyone knows what to do for a just and sustainable world.


About Libryo Collaborate:


Libryo Collaborate is the first of its kind approach to outsourced legal resourcing that makes quality, cost-effective, cross-jurisdictional legal work possible at scale.

Blending collaboration software, contractor management software, micro-jobbing, a global network of legal freelancers and e-learning, Libryo Collaborate offers a truly unique solution for integrating outsourced legal support with repetitive company workflows.


About the role:
Reporting to the Libryo Collaborate Programme Manager, you will:

  • Take responsibility for platform administration of Libryo's learning management software (Learn.
Libryo).- Assist with platform administration for Libryo Collaborate and related tooling.- Onboard new ERMers onto Libryo Collaborate and assist with ERM Collaborate Programme related admin. Provide ad hoc administrative support for Legal Content and Ingestion teams as needed.


Skills and attributes required:

  • Highly organised with at least two years administration experience in a fastpaced, multitasking environment.
  • Exceptional attention to detail.
  • Team player with strong interpersonal skills and experience working with people from different cultures and backgrounds.
  • Excellent communication skills (written and verbal) in English.

Who you'll report to:

Programme Manager:
Libryo Collaborate

Location:

Libryo, an ERM Group Company has a remote-first working policy, and you will be affiliated to your nearest ERM office.


Contract duration:
This role is maternity cover, starting as soon as possible and terminating on 31 April 2024. The role may be made permanent beyond 31 April 2024, but this is not a certainty.

Who you'll collaborate with:
Libryo Collaborate team


Technology tools you'll use:

  • Libryo Collaborate (Libryo's work management platform)
  • Learn.
Libryo (Open source learning management software)

Your key metrics, to be further developed in conversation with you:

  • Number of Collaborators who have completed training and are ready to start work per month
  • New Libryo Collaborators onboarded into the programme per month in line with requirements
  • New ERMers onboarded into the programme per month in line with requirements
Detailed job requirements

Learn.
Libryo legal content maintenance and account management- Format and upload new training materials to the Learn.

Libryo Platform, as provided by the Programme Manager.- Work with the Programme Manager to improve the imagery and interactivity of courses using the tools available on Learn.

Libryo.- Maintain and update the Learn.

Libryo Platform based on any updates to training materials provided by the Programme Manager.- Publish memos on on behalf of the Programme Manager.- Award badges to Collaborators once quizzes have been completed with minimum requirements achieved.- Remove Collaborators from Learn.

Libryo as needed, when Collaborators become inactive or terminate their contracts with Libryo.- Follow-up with Collaborators who have not completed training timeously.

Provide feedback and insights to the Programme Success Coordinator and Programme Manager.


Platform administration- Deactivate Collaborator user accounts when tasks haven't been completed for 6 months or when Collaborators terminate their contracts with Libryo.- Unsubscribe Collaborators from Mailchimp when accounts are terminated.- Upon request from the Programme Manager, reconfigure user account settings in line with promotions, language group requirements or when new tasks are added to the platform.

ERM user onboarding- Onboard ERM users to Collaborate and Learn.

Libryo including the creation and configuration of user accounts.- Enroll ERM users into access-limited courses as needed.- As needed, provide general administrative support to the Programme Manager as the Collaborate for ERMers programme grows and develops.


Applications processing and onboarding support As needed, initiate the research of new jurisdiction legal requirements before accepting any new Collaborators into the programme.- Liaise with the HR Coordinator to arrange the signing of contracts and uploading of signed contracts onto the Libryo Collaborate platform.- Create new user accounts for Collaborators on Libryo Collaborate and Learn.

Libryo.- Allocate permissions and groups to new users on Libryo Collaborate.- Allocate task types and rat
More jobs from ERM Group
See all jobs of ERM Group