IT Infrastructure Administrator - Southern Suburbs, South Africa - Faircape

Faircape
Faircape
Verified Company
Southern Suburbs, South Africa

2 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, Utility Management, infrastructure installation, Property Management and related activities.


Faircom, part of the Faircape Group, is a leading Internet Service Provider (ISP) and Fibre Network Operator (FNO) that connects you to the Internet through high-speed & uncapped fibre solutions, wireless fibre packages and VoIP connections.

We work with leading underlying infrastructure providers (including our own) which boasts a connection to the various Data Centres both locally and Internationally.


We are looking for an
IT Infrastructure administrator **to manage a team of technicians, scheduling and reporting on site visits, installations and maintenance work.


Duties will include but are not limited to the following:

Commercial / Customers

  • Relationship management
  • Ensuring that the business products & service offerings stays competitive and in line with marketrelated offerings
  • Client Communications

Staff Management

  • Deadline tracking
  • Performance appraisals
  • Scheduling between admin and technicians for installations and site visits
  • Staff upliftment

Server / Datacenter rooms

  • Management of all data rooms and node rooms, ensuring the technicians keep them to a standard
  • Documentation of node rooms
  • Managing teams of technicians
  • Keeping track of outages and responding accordingly
  • Scheduled changes

Installations

  • Management of last mile fibre and wireless installations
  • Documenting all areas of work

Qualifications

  • Bachelor's degree in Information Technology, Management, and/or Project Management advantageous

Experience and knowledge

  • Proven work experience in a similar role
  • Experience leading and managing projects
  • Installing key infrastructure
  • Facilities management, stock, procurement
  • Fiber and ethernet technologies

Skills and attributes

  • Excellent communication skills (verbal and written)
  • Proven organizational and administration skills
  • Customer service orientated ensuring corporate and residential customers are happy
  • Project management skills
  • Ability to manage a team
  • Deadline driven
  • Results oriented, high energy, selfmotivated
  • Ability to convey technical knowledge, liaise with providers and deal with issues proactively

Specific requirements

  • Must have a valid driver's license and a reliable vehicle
  • Clear health record
  • Clear criminal record
  • Clear credit record
  • Contactable references
Working hours are Mondays to Fridays from 08h00 to 17h00 with a 45-minute lunch break. Due to the nature of the position, you will be required to be on call on a rotational basis.

We offer Barista produced coffee available all day to all our staff at Claremont.

Salary on offer from R Cost To Company per month. The amount offered will be

dependent on qualifications, experience, and other market-related factors.

To see more about Faircape and what we have to offer go and look at our wonderful website

To learn more about Faircape, please see below a link to our Magazine

  • Should you not receive a response within 2 weeks of applying, please consider your_
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