Design Project Lead - Johannesburg, South Africa - Absa Bank Limited
Description
Bring your possibility to life Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Support end-to-end user experience design, including discovery, ideation, conception, detailed design, prototypes and validation across multiple products and areas.
Job Description:
Design Project Lead (DPL) manages the day-to-day execution of one or several customer design projects
in Absa while guiding and developing individual team members. DPL works directly with different
business stakeholders and takes ownership of the overall project and the delivery of exceptional customer
experience. She/he will make an important contribution to the design work of the team and work closely
with the stakeholders to ensure the project delivery meets both the customer and the business needs.
A successful DLP is a self-starter with passion for high quality customer design. She/He has a strong track
record of delivering complex, creative and innovative design projects that elevate the customer
experience. He/she can demonstrate strong communication capabilities and ability to influence and lead
others in even high-pressure situations.
Accountability:
Project Management
- Engage with business stakeholders to clarify the needs and requirements of the business and, jointly
- Manage the daytoday delivery of the design output against the plan, continuously interrogating the
- Work closely together with the business and technical stakeholders to ensure the project aligns to
- Take ownership of the customer experience within the project and constructively challenge business
- Lead the project team by aligning, managing and coaching the designers, prototype engineers,
obstacles and delivering outstanding outcomes, while ensuring a fully unified end product
- Develop and nurture relationships across teams and disciplines to promote collaboration and
- Actively seek ways to measure impact of the design to the customer and business, reporting the
Accountability:
High quality design
- Create creative, innovative and highquality design solutions to create a worldclass customer
- Give a significant contribution to the design within the project, while providing thought leadership to
and narrowing down the final solution
- Leverage insight and data, such as market analysis, customer feedback, and user research analytics to
experience; surface and share insights to the broader team
- Design scenarios, mockups and prototypes as necessary for each stage of the project, continuously
- Align the design to the design standards and brand guidelines to ensure consistent experience to the
Accountability:
Building capabilities
- Coach and mentor designers in the project team and design office as a whole
- Foster a team environment in which designers feel engaged and motivated
- Continuously build your own expertise by, for example, actively seeking and incorporating feedback,
- Contribute the knowledge building of the entire team by actively sharing insights and success stories;
Education
Bachelor's Degrees and Advanced Diplomas:
Physical, Mathematical, Computer and Life Sciences (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_
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