Telesales Consultant discovery connect jhb - Sandton, South Africa - Discovery Ltd.
Description
Business Unit:
Discovery Connect
Function:Call Center / Contact Center
Date:13 Feb 2024- Identifying sales opportunities.
Answering inbound calls timeously and making required outbound calls
Co-ordination of own administration
Identifying sales opportunities
Maintaining accurate details and statistics of all queries
-
Key purpose
- This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Vitality telesales.
Key Outputs
- The successful individual will be required to perform on, but not limited to the following key outputs:
- Achieve Vitality Sales target
- Attending to general administration
- Conduct Financial Needs Analysis
- Achieve quality target
- Overcome objections
- Adhering to service level agreements
Personal attributes and skills
- The successful individual will be required to demonstrate the following competencies:
- Target Driven
- Team Player
- Goal orientated
- Self motivated
- Ability to perform under pressure
- Adapt to change
- Persuasiveness
- Resilience/Tenacity
- Sound Time Management
- Self managed
- Attention to detail
- Speak fluently (accent neutral) English/Afrikaans
Qualification & Experience
- Matric
- At least 2years sales experience, preferably in an outbound telesales environment
- Minimum 1 year Vitality product knowledge, Discovery Vitality Knowledge is an advantage
- Tertiary qualification an advantage
- EMPLOYMENT EQUITY
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