IT Manager - Prospecton, South Africa - ARB Electrical Wholesalers

Thabo Mthembu

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Thabo Mthembu

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Description

An opportunity exists within our fast paced and multifaceted organization, for a versatile and confident IT Manager with lots of tenacity and the ability to develop good working relationships with internal and external clients.


Key Performance Areas include the following:

  • Managing all members of the IT department and implementing the required processes and procedures, to ensure that all incidents are addressed in a timely fashion and in line with business expectations and priorities
  • Managing all 3 rd party contractors and service providers, ensuring that the highest levels of service and quality is received and maintained
  • Providing regular feedback to the business on the status of incidents and expediting the resolution of those requiring immediate priority
  • Assuring that all IT activities are performed within the bounds of any and all applicable laws, regulations and business rules
  • Evaluating technology risks in order to refine the disaster recovery plan, as well as all backup procedures and policies
  • Performing regular reviews of the network, in order to ensure maximum up time and identifying opportunities for improvement and rationalization
  • Regularly reviewing network security and identifying risks and plans for improvement across the technology landscape
  • Ensuring that all technology assets are appropriately tracked, monitoring and maintained within an asset register
  • Working closely with the Chief Information Officer, in order to plan and prioritize the roll out of projects, based on defined business goals
  • Managing the implementation and roll out of projects, including the utilization and performance of IT dependent resources
  • Managing the IT budget, in order to ensure that all operational IT costs, expenses and investments are appropriately managed

Minimum Requirements

  • Degree/Diploma in Computer Science or Information Technology
  • Minimum of 5 years of experience in a multi site Head of IT Support/IT Management role
  • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems and telephony
  • Firm understanding of IT infrastructure and IT operational best practices

Core Competencies:


  • Strong interpersonal and communication skills
  • Ability to work in a fast paced, dynamic environment
  • Ability to work well under pressure
  • Attention to detail
  • Ability to manage n ationally distributed teams
  • Ability to translate complex technological concepts into simple business term

We offer:


  • Basic salary
  • Provident Fund
  • Opportunities for professional growth and career advancement

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