Marsh Claims Consultant - Parktown, South Africa - Hollard Recruitment

Hollard Recruitment

Verified Company

Parktown, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Advert Summary:

Helloan exciting new opportunity has just become available in our
Insure, Operations area. We are looking to recruit a
Marsh Claims Consultant

Role Objectives:

Manage Motor and Non Motor claims received from Marsh Insurance Brokers Countrywide, as per the Marsh SLA, and in line with the Hollard Mandate.

Ensure strong working relationship between all stakeholders

Key Responsibilities:

Technical Expertise required to evaluate and process all Commercial claims received.
Ensure policy conditions and Hollard processes are adhered to.
Appointment of motor and nonmotor assessors on the Hollard SPM System.
All new claims to be registered within 48 Hours.
Fast Track claims to be settled within 5 days and Non Fast Track Claims within 45 days.
Diary system to be attended to, and follow up's to be done for outstanding:
Documentation from brokers/clients/suppliers.
Assessors for the completed reports
Brokers /clients/Regional branches to be kept updated on the latest position
To access the Marsh Online System for Policy Schedules.
Correct quantum to be established as accurately as possible
Risk Management underwriters to be advised of claims revealing adverse risk features as soon as they are evident.
Draft Rejection Letters.
All claims to be loaded onto the Hollard systems (Indlela, Purple Heron and Agri)
Continuous Process Improvement: to ensure full compliance to all Processes, Policies and Procedures and identify areas for improvement.