Restaurant Manager - Melville, South Africa - HotelJobs

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Verified Company
Melville, South Africa

3 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description
Join an exclusive club and estate in this key client facing role of Restaurant Manager


KEY RESPONSIBILITIES

  • Responsible for daytoday Restaurant operation;
  • Managing by walkabout, assessing performance and service requirements in all outlets.
  • Maintain a high level of customer service standards and satisfaction;
  • Supervise the operation of the restaurant to maximize profitability and seek to ensure at all times that all members or guests on site have the best experience possible;
  • Effectively delegate jobs and responsibilities to restaurant staff;
  • Perform frequent checks to ensure consistent highquality of preparation and service;
  • Liaise with management and functions to plan and organize restaurant events;
  • Organise and oversee regular training of all restaurant staff concerning the menu, customer service, wine, and drinks lists;
  • Deal with customer complaints in keeping with the Club's customer service methods;
  • Maintain a positive and proactive attitude at all times;
  • Manage staff per the Club's policies and procedures;
  • Process time books for payroll;
  • Perform cashups for the staff;
  • Perform duty manager shifts;
  • Managing rostering of staff according to business requirements;
  • Perform other duties as assigned by management.
PERSONAL ATTRIBUTES & SKILLS

  • A strong dynamic leader with effective management skills such as planning, organizing, leading, and controlling are essential.
  • Independent selfstarter who can take ownership has initiative and a positive attitude.
MINIMUM / PREVIOUS EXPERIENCE

  • Minimum 6 years Restaurant Management experience.
  • Minimum 5 years working experience within Hospitality/Club industry.

QUALIFICATION

  • Minimum Matric
  • Tertiary qualification in Hospitality (preferred)


  • Computer Skills

  • MS Office
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