Technical Repair Manager - Cape Town, South Africa - Tower Group

Tower Group
Tower Group
Verified Company
Cape Town, South Africa

3 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

KEY RESPONSIBILITIES

  • Desktop repairs
  • Hardware troubleshooting & repairs to desktop systems
  • Component testing repair/replacement
  • Notebook/Mobile/Tablet phone repairs
  • Peripheral testing for vendor escalation i.e., printers / digital cameras / CCTV
  • Software recovery & repair all OS's
  • Ability to troubleshoot communications devices i.e., network LAN's / WAN's
  • Maintaining job card updates & customer feedback on repairs
  • Telephonic support
  • Onsite support

REQUIREMENTS

  • Matric with mathematics is essential
  • A+ with 3 years of technical experience
  • Be able to work in a wellorganized environment.
  • Be able to complete jobs quickly & efficiently.
  • Excellent communication skills are required.
  • Be willing to go the extra mile & complete tasks quickly.
  • Excellent technical skills are required.
  • Be able to diffuse delicate situations in a professional manner
  • MS Office Suite
  • Sound understanding of networking
  • Solid Windows operating system (OS) knowledge.
  • Solid knowledge of Windows processing hardware
  • Great with time management
  • Great attitude energetic, enthusiastic, and quick learner
  • Well organized, efficient, and meticulous about the quality of work
  • Quick to learn new software tools and processes
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