Operations Manger - Cape Town, South Africa - CTR Recruit (Pty) Ltd

Thabo Mthembu

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Thabo Mthembu

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Description

Fruit Juice production company based in Cape Town urgently requires an Operations Manager / Head of Operations for their Head Office in Cape Town.


Package - R R per month CTC depending on experience


The core mission of the Head of Operations is to ensure that day-to-day operations and controls of the national business and depots run smoothly.

Works closely with departments and team members facilitating effective interdepartmental and inter-depot alignment. Direct and manage the effective execution of strategies, responsibilities and delivers continuous improvement of processes, individuals, teams & depots.


Strategic Planning and Execution:

  • Develop and implement strategic plans for depot operations to align with overall business objectives.
  • Monitor and track key performance indicators (KPIs), such as comebacks, cost per unit, ontime delivery, and inventory accuracy, to assess operational effectiveness.
  • Identify and implement improvements to optimise efficiency and reduce costs.
  • Financial Management:
  • Oversee budgeting and cost control measures, ensuring targets are met andexpenses are controlled.
  • Analyse financial data related to depot operations, providing insights and recommendations for cost optimization and profitability enhancement.
  • Develop and monitor financial forecasts, identifying risks and opportunities for budget adjustments

Team Leadership and Development:

  • Lead and motivate a team of depot operations staff, ensuring clear roles, responsibilities, and performance expectations are established.
  • Foster a positive work environment that promotes collaboration, communication, and continuous improvement. (HR surveys)
  • Support the professional development of team members through coaching, feedback, and training opportunities.
  • Promote a culture of safety, ensuring compliance with all relevant regulations and procedures. (OHS Certification)
  • Manage all team leave.
  • Supply Chain Management:
  • Oversee supply chain operations, including
- inbound and outbound logistics (Couriers not meeting Kpis),
- inventory management (depot stays within inventory day target)
- distribution of product nationally.

  • Maintain and manage all supplier relationships
  • Collaborate with suppliers, vendors, and transportation partners to ensure seamless coordination and optimization of resources
  • Monitor and address supply chain risks, develop contingency plans as necessary.
  • Lead times are adhered to,
  • Pricing is within an agreed range

Quality Assurance and Compliance:

  • Establish and enforce quality standards, ensuring compliance with regulatory
requirements and industry best practices through responsible people in the business.

  • Conduct regular audits and inspections to identify opportunities for improvement and address any noncompliance issues.
  • Foster a culture of continuous improvement, encouraging feedback, and implementing corrective action plans as needed. (Use of scorecards)

Communication and Stakeholder Management:

  • Maintain effective communication channels with internal stakeholders, such as operations teams, senior management, and support functions.
  • Collaborate with crossfunctional teams to ensure alignment on operational objectives, resolve issues, and achieve organisational goals.
  • Regularly communicate with customers, addressing inquiries, resolving concerns, and identifying opportunities for service enhancement.
  • Represent the organisation in external meetings, conferences, and industry events, establishing positive relationships with key stakeholders

Salary:
R70 000,00 - R100 000,00 per month


Education:


  • Diploma (required)

Experience:


  • Strategic Planning and Execution: 7 years (required)
Financial Management: 7 years (required)

  • Team Leadership and Development: 7 years (required)
Supply Chain Management: 7 years (required)

  • Quality Assurance and Compliance: 7 years (required)
  • Manufacturing/Production: 7 years (required)

Location:


  • Cape Town, Western Cape (preferred)

Ability to Commute:

  • Cape Town, Western Cape (required)

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