1life cover - Randburg, South Africa - iSON Xperiences

Description

Outbound sales agent: (1LIFE COVER)

The purpose of the sales agent is to sell funeral cover policies to the clients:

• We are looking for energetic money- hungry sales agents to sell funeral policies
• Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these professionals are responsible for identifying risk management strategies, handling policy renewals, and tracking claims.
• Regularly interact with customers to understand their needs and recommend the right products and services for them.
• Effectively utilize industry software and technology to improve the customer experience.
• Participate in training and seek opportunities to improve operations
• Emotional intelligence. This includes the ability to listen and empathize with clients on a deeper level in order to discern what they really want and need. A good agent is tactful and knows how to help a client see financial reality clearly, even when the client is dead set against it.
• Minimum matric or NQF equivalent
• Relevant tertiary qualification advantageous
• People Skills
• Good Salesmanship
• Customer Service Skills
• High Energy Level
• Honesty and trustworthy
• Knowledge on a Variety of Products
• Product knowledge
• Communication skills
• Active listening skills
• Rapport-building skills
• Time-management skill
• Organizational skills
• Problem-solving skills.
• Must be resilient.

Experience:

• No less than 1 year Call Centre sales agent experience in an Outbound environment selling funeral covers. Attend to inbound and outbound calls.
• Short term or Long term experience.