Onsite Account Director - Cape Town, South Africa - Surgo HR & Training

Surgo HR & Training

Verified Company

Cape Town, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Surgo (PTY) Ltd.

has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others.

They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.

Our client is recruiting for an Onsite Account Director (HR) to join their team based in Cape Town.

Job purpose:

The day-to-day requirements needed to complete tasks for advertising and public relations accounts. This position pitches new clients, drives sales and manages a team of people dedicated to the accounts, collaborating with both internal employees and internal or external clients to meet goals

Responsibilities:

Pitch concepts and summarize results during multiple client meetings

Generate sales for client accounts

Create account strategies, leading projects from conception to final execution

Establish goals and objectives for internal teams to follow

Meet deadlines and project budgets

Work with teams to develop materials, coordinate events and provide support and direction

Supervise staff and projects, motivating and mentoring staff to hit goals and produce successful materials for clients, as well as providing feedback

Maintain relationships and serve as the point of contact and liaison for customers

Skills:
Technical Skills

High level computer proficiency including

Good computer navigation skills and PC skills

Strong Excel, with knowledge of another Microsoft Office Suite

Preferably good typing speed and accurate system updating

Phone call/master handling skills

Keyboarding skills (at least 30 wpm)

Process Specific Skills

Program design

Differentiators & industry trends through self-education

Soft skills (Desired)

Create a high performing culture; planning, organizing and prioritizing all work activities to achieve department and team goals and objectives

Attention to details

Adaptable and flexible

Active listening skills

Self-discipline

Learning and decision making

Listening, patience and action oriented

Soft Skills (Minimum)

Team mentoring, engagement and coaching skills

Clear writing and verbal communication

Demonstrated problem solving skills and the ability to do multi-tasking

Excellent Communication Skills

Strong customer service focus

Ability to empathize with the customer

Prioritizing customer needs

Good problem solving, reasoning and analytical skills

Negotiation and influencing skills

Ability to deliver messages/responses in a clear and concise manner

Qualification & Experience:

A bachelor's degree in human resources management or a relevant field

Sound knowledge of all labour laws

Sound knowledge of employment paperwork (e.g., confidentiality act, fixed-term contracts, and terms of agreement etc.)

Familiarity with payroll procedures

Ethical personality along with the ability to handle confidential information

Strong verbal as well as non-verbal communication skills

Ability to take quick decisions while working in a fast-paced environment

Exceptional time-management and organizational skills

Salary:
Market Related

Working hours:
Monday to Friday 08:00am to 17:00pm