Switchboard Operator- Transpharm Western Cape - Stikland, South Africa - Shoprite Group

Shoprite Group
Shoprite Group
Verified Company
Stikland, South Africa

2 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Job Objectives:


  • Answer all incoming calls, provide detailed and relevant information to the caller and transfer the call to the appropriate source if requested.
  • Relay messages to the proper location within the organization, which may entail writing down the contact details of the person who called and providing it to the relevant individual.
  • Manage boardroom bookings.
  • Receive all company mail and deliver it to the right person.
  • Maintain and update company's phone directory and ensure switchboard systems work effectively at all times.
  • Conduct administrative tasks such as scheduling appointments, and creating and maintaining spreadsheets/files.
  • Ensure compliance with security procedures by monitoring logbooks, issuing visitor badges and hot works permits.
  • Keep a safe and clean reception area by complying with procedures, rules, and regulations.
  • Assist with other duties and departments in accordance with operational requirements

Qualifications:


Essential

  • Grade 12 qualification

Experience:


Essential

  • 1+ year experience as a receptionist and working with switchboard.

Knowledge and Skills:


  • Knowledge of switchboards and phone systems
  • Excellent telephone etiquette and good language skills
  • Good communication skills both verbal and written.
  • Punctual and must be able to work under pressure
  • Fluent in English as well as at least one other official language
  • Computerliterate (Excel/word)
  • Excellent typing skills
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