Telesales (Midrand) - Mustek

Mustek
Mustek
Verified Company
Midrand, South Africa

3 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

Purpose:


To sell over the telephone to existing and potential clients and ensure sales targets are achieved, utilising established best practise customer service methods.


Responsibilities:


  • Constantly seek out new revenue generating opportunities to ensure that company targets are met.
  • Ensure that no more than 2 complaints are lodged monthly (telephonic or written).
  • Meet the adequate level of contact with existing accounts as may be necessary to maintain/increase levels of business activity.
  • Actively work towards the company values.
  • Ensure the customers/client care policies are adhered to always Ensure professional customer/client interaction always.

Qualifications and Experience:


  • Matric
  • Tertiary Sales and/or Marketing qualification would be advantageous
  • 1 year experience at a similar level required

Skills and Knowledge:


  • Basic knowledge of budgeting, sales/marketing principles, etc.
  • ICT industry knowledge
  • Good verbal and written communication skills
  • Excellent phone etiquette
  • Negotiation skills
  • Computer literacy
  • Ability to work independently or as part of a team
  • Knowledge of products
  • Knowledge of systems and processes
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