Centralised Sales Manager - Cape Town, South Africa - Optential Consulting
Description
Signal Hill Products is looking for a Centralised Sales Manager
Position/Title:
Centralised Sales Manager
Reports To:
GM Trade marketing and Group accounts
Function Sales
Area South Africa
Number of Reports 5 (S=M Partner Coordinator,Telesales)
Overall Responsibility:
- Develop, service and grow relationships with the already established as well as potential new Trade Partners and National Group Accounts to establish and grow our SHP portfolio and volume within the Onconsumption, Main Market and Off consumption Channel
- SHP will not be able to cover all outlets with a direct sales call to engage with existing and prospect customers
- The centralized sales function will bridge the gap between direct and indirect customer interaction
- We are seeking an innovative Sales Manager to plan and oversee the implementation of our national sales strategies across multiple channels
- The central sales manager will be developing channelspecific sales programming strategies and planning sales campaigns
- The Centralized Sales Manager will be someone whose expertise results in optimized direct and indirect sales growth and increased profitability
- He will ensure we achieve our objectives without a direct sales footprint
- This function will engage with new age methods to engage customers and to influence execution and sales performance
Focus Area 1 Main responsibilities of Focus Area
Sales Execution
- Ensure Sales execution within the On and Off Premise channel delivers on budgeted volume targets
- Achieve sharp synchronized brand activation execution performance on a national basis
- Align with Trade Marketing team to assist with developing sales activities which aligns to calendars and key annual sales opportunities
- Develop and maintain relationships with Key Off and On premise groups and Banner Groups as defined from time to time.
- Ensure Group account calendar is communicated and executed
- Enable on time and in full customer order forfillment
- Ensure in trade outsourced sales and merchandising execution
- Evaluating and improving existing sales strategies
- Outbound Calling to solicit orders
- Handling all inbound orders and customer queries
- S&M Partners managed
- Work Teams that combine SHP, S&M Partners and RTM Partners Sales Force.
- S&M Partners Expanded from the current pool
- New methods to engage customers. CRM, Apps, Facebook, Instagram, Linkedin
- Reward Programs sold in, monitored to drive volume and execution.
- Loyalty Programs developed
- Retention Drives for customers
- Resolve service complaints
- Direct Sales Force to new opportunities ie
- Scrub Liquor License notices
- Draught Management
- Complaints, new requests etc
- Fridge Management
- Complaints, new requests etc
- Close working relationship with credit team that enables new customer opening, credit queries etc etc
- Logistics interface? Following up on delivery queries
- Minimum INBOUND CALLS we must drive customers to technology at the same time
- Determine optimal levels of market penetration with strict criteria for engagement
- Determine outsourced resource requirements
- Manage effectiveness of outsourced service providers and Develop and execute trade pricing strategies
- Analysing market data, trends, consumer preferences, and competitor behaviour in order to plan future interventions
- Determining which growth levers to drive and adapting campaigns accordingly
- Keeping track of and implementing the latest marketing technologies and techniques
Focus Area 2 Main responsibilities of Focus Area
Budget and Reporting
- Own and Manage the Annual Budget for the centralized sales function
- Own the Annual/Quarterly/Monthly sales forecast across all brands
- Budget setting and monitoring spend effectiveness
- Monthly/ weekly reporting on progress towards achieving key goals
Focus Area 3 Main responsibilities of Focus Area
Strategy and Plan Execution
- Develop the annual channel strategy and strategic imperatives
- Develop annual market potential study where to play and how to win?
- Develop, present and execute sentralized sales plans, aligned to the strategy and supported by the budget forecasted sales volumes
- Assume accountability of the commercial sales Budget
- Analyze data and develop key leading insights
- Deploying sales strategies in collaboration with the marketing team, senior managers, and other departments
- Developing new sales strategies and implementing plans
- Provide strategic leadership to the business on our most important sales focus areas
- Gathering marketing campaign data, evaluating the impact of strategies, and reporting the results
Focus Area 4 Main responsibilities of Focus Area
Cross Functional Support
- Works closely with Trade and Brand Marketing in planning and execution of Sales Inititiatives and brand activations
- Clearly Communicate centralised sales strategy which can be executed by the SHP Sales Team
- Managing all central campa
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