Project Manager - Johannesburg, South Africa - Network Contracting

Network Contracting

Verified Company

Johannesburg, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

QUALIFICATIONS:

Matric Essential
A total of at least five years relevant work experience of which at least two or more years is in supporting successful delivery in Application Support
Experience working with operating systems, databases such as Oracle Experience in the use of analytics - log file analysis and troubleshooting Experience managing senior stakeholders
Professional experience and knowledge of the Telecommunications industry strongly preferred Experience with Automation desirable

Core competencies, knowledge, and experience:
Strong UNIX/Linux skillset Strong SQL Skillet
Problem Analysis and Problem Solving Provide root cause analysis
Provide automation of mundane processes
Conducting root-cause analysis and resolution activities, and associated documentation for the individual tasks, as assigned by the Technical Lead.
Secure IT platforms / regular patch management, maintain platform integrity Application User administration and management
Execute IT security controls
Monitor and Intercept services alerts Effective incident management
Ensure the accuracy of call information when a call is logged
Get additional information needed for resolution of a call when required Respond to all logged calls based on the assigned priority
Update the individual calls on the service desk tool with any new or additional Information
Communicate with end users on call status through to resolution as appropriate
Track, monitor, document, control and manage all calls through to resolution and/or closure. Identify areas for Continuous Improvement and deliver one CSI initiative per month
Perform standby duties
Effective and accurate Daily ICE and SOX control execution
Security and vulnerability scanning and remediation through patching

Role purpose
***Ensuring secure connectivity between mediation systems and clients, internal and external (firewall). (Technology Security).
On boarding of financial systems onto the file management system and ensure complete transferring of financial data (Service management).

Responsibilities:

Ensuring secure connectivity between mediation systems and clients, internal and external (firewall). (Technology Security).
On boarding of financial systems onto the file management system and ensure complete transferring of financial data (Service management).