Jnr IT Support Technician - Cape Town, South Africa - Elite Search and Selection

Elite Search and Selection

Verified Company

Cape Town, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Remote working opportunity with a High speed, low cost, uncapped fibre internet provider providing connectivity and Voice solutions to both Business and Consumer clients.

Role:

Remote ISP and Voice Support Technician with proven experience maintaining and monitoring computer systems and networks, solving technical issues, and collaborating with team members across all departments and external users to assist them with their technical requirements.

Role:

Install and configure computer software, hardware, networks
Configure and trouble shoot routers
Troubleshoot and resolve software and hardware issues quickly and efficiently
Create accounts for new users and assist with password or login problems
Resolution of IT Help Desk tickets
VOIP Phone Support

Requirements:

13+ years of experience in a technical support role
One or more industry certifications: A+, Network +, MTCNA, IT Specialist
Experience working on MikroTik Routers (configuring, installation and troubleshooting)
Good knowledge of Microsoft Windows, Internet Explorer, and Microsoft Office
You will be required to be part of an oncall rotation and work a flexible schedule as needed

For more information please contact:
**Hayley Lovell Greene