Order to Cash - Johannesburg, South Africa - Genpact

Genpact

Verified Company

Johannesburg, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.

We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line.

We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing.

People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better._

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English
On Site Johannesburg_

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We're looking for someone with good knowledge and understanding of the Order to Cash process including different invoice types (Manual, Consolidated and Automated)._
Responsibilities_
In this role, you'll manage all the activities related to Order to Cash domain:_

- _Proactively contact customers for timely collection or resolution of aged receivables, by regularly collecting & analyzing customer data_
- _Resolve customer inquiries promptly & accurately, by understanding customer market & needs_
- _Timely review and assessment of appropriate credit lines for new and existing customers with the Risk Team by analyzing customer financials_
- _Daily / Weekly and monthly reporting of all files (Age Analysis, daily Contact outcome, Cash Application tally etc. and individual Productivity numbers), ensuring accuracy and timeliness_
- _Coordinate Payment Plan proposals, pre-bankruptcy and post non-payment proposals with the Legal team and the Member. Communicate regularly with the respective teams to solve queries_
- _Driving process improvement initiatives may require participation and contribution to special projects_
- _Accomplish all responsibilities in line with client compliance and integrity requirements_
- _Maintain and adhere to Standard Operating Procedures (SOP) as agreed with the client and periodically review SOPs for updates and changes_
- _Meeting individual SLAs_

Qualifications we seek in you_
Minimum qualifications_

- _Graduate preferably Business Commerce_
- _Relevant work experience in Order to Cash_
- _Fluent in English_

Preferred qualifications_

- _AR domain understanding (not required for fresher)_
- _Good communication skills (verbal for Collections and written for rest), good interpersonal abilities_
- _Exposure to ERP's (SAP/Oracle) on AR module_
- _Knowledge of MS office (excel, word)_

What we can offer_

- _Attractive salary;_
- _Stable job offers - employment contract_
- _Work in a multicultural and diverse environment with employees from over 30 countries_
- _Genpact supports professional tranings and great career development opportunities_
- _Free access to our award-winning learning platform_
- _Benefits such as Medical Aid, Retirement and risk benefits_

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Job_**_Senior Process Associate_

_ Primary Location__South Africa-Johannesburg_

_ Schedule__Full-time_

_ Education Level__Associate's Degree/College Diploma_

_ Job Posting__Aug 28, 2023, 9:17:54 PM_

_ Unposting Date__Ongoing_