Store Manager Cape Town - Managed People Solutions

Managed People Solutions
Managed People Solutions
Verified Company
Cape Town, South Africa

2 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

Managed People Solutions is Looking to hire a
Store Manager for a well-known liquor store based in
Cape Town.

Job Purpose
To manage the efficient daily operation of the liquor store outlet in accordance with company policy and procedures


Responsibilities

  • Assistance is provided to colleagues and customers
  • Referred customer queries and complaints are personally dealt with
  • Ensures all standards regarding to customer service is rigidly maintained
  • Ensures that a close relationship is built with all customers visiting the store
  • Analyzing daily gross profit sales reports
  • Projected revenue and costs are managed in accordance with budget, so that GP is achieved
  • Constantly examines and reviews the operating costs of the store and corrects out of line situations
  • Cash procedures are maintained and variances in cash investigated and resolved Insurance claim documents (when applicable) gets completed timeously for breakins, vehicle accidents, armed robberies and damage to property
  • New appointments meet the requirements of the job specification. Numeracy and literacy assessments are carried out prior to a new employee being appointed
  • Ensures that all appointment documentation for all staff is completed and submitted to the HR department timeously
  • Performance is monitored and reviewed on a sixmonthly basis
  • Responsible for motivating all staff promotions and transfers within the store in conjunction with superior
  • Training or development needs of direct reports are identified, planned for and implemented in conjunction with the training department, including Induction
  • Ensures timeous flow of all leave documentation to the HR department
  • Structures the working hours and approves all time off for direct reports in line with company policy and procedure
  • Stock levels of loan items and stock is kept in line with company policy and known value item lines are always in stock
  • Monthly stock holding levels are scrutinized and discussed with superior. Immediate corrective action is taken if necessary
  • Ullages are controlled and recorded in line with company policy and procedures
  • All GRV's, goods returned invoices and IBT's are captured on the system in line with company policy and procedures
  • Month end stock take is planned and takes place in accordance with the stock take policy of the company
  • Stock variances controlled, scrutinized and discussed with superior. Immediate corrective action is taken if necessary
  • Shrinkage reports completed and submitted to the regional office in line with company procedures
  • Float counts conducted at regular intervals as per company procedure
  • Float rotation procedures followed and adhered to as per company policy
  • Till spot checks carried out according to the company policy and procedure
  • Banking controls carried out according to company policy and procedure
  • All cash handling transactions are conducted in accordance with company policy (cash, debit card, credit card)
  • Till discrepancies are investigated, corrective action is taken, in line with company policy, where applicable
  • Payouts are controlled, authorized and processed in line with company policy
  • Voids, refunds and price overrides are controlled, authorized and processed in line with company policy
  • System report is scrutinized for any unauthorized voids and refunds
  • Staff purchases are controlled, authorized and processed in line with company policy
  • No outstanding COD payments
  • Vehicles are properly maintained and used in accordance with company policy
  • Route sheets are completed, checked and signed off by the end of each day
  • Company commitments are honored in terms of promotional displays/deals
  • Notifies superior of any local deals which might have an effect on the selling price of certain products in the store
  • Is aware of all opposition activities such as promotions and new store openings and conducts monthly price comparisons
  • Canvasses for new business on a regular basis within the stores' trading environment
  • Store openings and closings conducted under dual control
  • Alarm codes only active for current management, each manager has their own code
  • Store alarm tested weekly
  • Payroll and human resource reporting and administration is compiled and submitted to assigned HR coordinator by stipulated deadlines
  • Conduct daily backup

Requirements:


  • Grade 1
  • NQF
  • Tertiary Education
  • Marketing or related would be an Advantage
  • 36 Years' experience in retail environment (FMCG)
  • 12 Years' experience in a managerial position
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