Verifications Analyst - Century City, South Africa - White Hat Gaming

White Hat Gaming

Verified Company

Century City, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Purpose of the Role:

To ensure that all Verification related checks and internal checks are carried out to prevent identity fraud and ensure all SLAs are adhered to (kindly note that this is a contract role for 6 months).

Responsibilities:

process using a variety of verification and investigative tools and methodologies.

Performing initial investigations and taking immediate corrective action to mitigate losses to the business by suspending suspected and closing confirmed fraudulent accounts.
Additional operational tasks assigned by management.
Identify area of concern and escalate accordingly.
Coordinate with internal teams for all requirements related to preliminary KYC checks and document verification.

Requirements:

Understanding of the verification channels and requirements.
Experience of working in an ecommerce business.
Strong Attention to details skills.
Extensive knowledge of the full MS Office suite, specifically Excel.
Knowledge of KYC and document requirements in an online gaming environment.
Experience in working for an international contact centre.
Ability to work in different shifts.
Ability to work in a multidimensional environment.

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Moonspin is committed to the transformation and redressing of past inequalities. Our employment equity goals will be considered in our selection process._