Administrative Assistant - Somerset West, South Africa - Cancercare SA

Thabo Mthembu

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Thabo Mthembu

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Description
To improve workflow by assisting with basic clerical tasks and building capacity in reception the unit


Interpersonal factor
As a professional all services delivered needs to be in line with the Cancercare Values, of CARE.

Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment.

It is expected from the employee to deliver all the tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements.

The factors below cannot therefore be reviewed and assessed in isolation.

  • To display the company values: C
  • Compassion, A
  • Accountability, R
  • Respect, E
  • Ethics (CARE)

Clerical Assistance

  • Filing of all documents in the patients file
  • Management of messages and delivering of documents to various departments
  • Collecting and posting of mail
  • Document management
  • Switchboard relief
  • Medical administrative clerk relief
  • Mailing tasks
  • General office duties
  • Internal mail management
  • Manage /coordinate the courier service (internal and external)
  • Document Management
  • Upkeep of stats
  • Professional use of equipment to ensure smooth workflow
  • Providing basic assistance with all clerical duties on unit level
  • Building capacity
  • Smooth workflow

Computer skill

  • Smooth workflow

Patient care and rendering of a quality service

  • Neat, wellgroomed, courteous and pleasant manner
  • Patient orientation
  • Assist with telephonic queries
  • Feedback to multidisciplinary team regarding auth process
  • Handson problem solving and assistance with any queries

Required Education

  • Grade 12

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