Administrative Assistant - Somerset West, South Africa - Cancercare SA
Description
To improve workflow by assisting with basic clerical tasks and building capacity in reception the unitInterpersonal factor
As a professional all services delivered needs to be in line with the Cancercare Values, of CARE.
Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment.
It is expected from the employee to deliver all the tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements.
The factors below cannot therefore be reviewed and assessed in isolation.- To display the company values: C
- Compassion, A
- Accountability, R
- Respect, E
- Ethics (CARE)
Clerical Assistance
- Filing of all documents in the patients file
- Management of messages and delivering of documents to various departments
- Collecting and posting of mail
- Document management
- Switchboard relief
- Medical administrative clerk relief
- Mailing tasks
- General office duties
- Internal mail management
- Manage /coordinate the courier service (internal and external)
- Document Management
- Upkeep of stats
- Professional use of equipment to ensure smooth workflow
- Providing basic assistance with all clerical duties on unit level
- Building capacity
- Smooth workflow
Computer skill
- Smooth workflow
Patient care and rendering of a quality service
- Neat, wellgroomed, courteous and pleasant manner
- Patient orientation
- Assist with telephonic queries
- Feedback to multidisciplinary team regarding auth process
- Handson problem solving and assistance with any queries
Required Education
- Grade 12
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