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Property Manager - East London, South Africa - Ability Recruitment

Ability Recruitment

Verified Company

East London, South Africa

1 month ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Information:

Industry

Real Estate/Property Management
Work Experience

4-5 years
Salary

264000
Currency

ZAR
City

East London
Province

Eastern Cape
Country

South Africa
Postal Code

5201
Leasing administration, billing, and receipts/refunds

Maintain tenant files, DPW remittances, DPW correspondence files.
Ensure billing corresponds to lease, renewals, and addendums.
Allocate tenant receipts and keep record of all transactions.
Investigate all unallocated receipts and clear against tenant accounts as per remittances.
Process corrections of misallocations and unidentified receipts daily.
Prepare tenant consumption reports monthly.
Ensure invoice/statements are issued timeously and rental and accruals and receipts are accurate at all times.
Ensure that prebilling reports are checked for accuracy and approved for the next rent roll.
Adhoc invoicing and credit notes to fix or adjust billing.
Liaise with legal department about future renewals & Lease agreements.
Tenant Collections
Maintain good relationships with all tenants.
Collection of monthly rentals due for portfolio.
Reconciling of accounts with daily collection reporting per region to management.
Reconcile regional schedules and follow up payments per region.
Following up daily, weekly, and monthly to ensure that debtors adhere to terms of payment.
Ensure that queries on any outstanding balances and/or short payments and/or other issues are attended to and followup on balance of payment.
Diarize payment arrangements for all outstanding balances and follow up telephonically on the agreed date.
Prepare Reconciliations for the whole DPW portfolio monthly for monthly arrear analysis for management.
Tenant Liaison
Proactively engage with tenants, creating and maintaining professional relationships though structured communication and meetings.
Handling of tenant queries/complaints ensuring customer service SLAs are always adhered to.
Create a network of correspondence in each DPW Region as to how and where to report certain matters pertaining the tenant.
Effective relationship management ensuring that accounts are paid on time.
Maintain good relation between internal departments (legal, municipal, maintenance) and tenant.
Accounts payable (debtors and creditors)
Reconciles processed work by verifying entries and comparing system reports to balances.
Record account expenses by cost centre and invoice details and help with audit queries that arise.
Maintain accounts by verifying and posting account transactions i.e 55201 G/L & Cashbook.
Receipt Reversals and recaptures in Cashbooks.