IT Manager Ii - Johannesburg, South Africa - Nedbank

Nedbank

Verified Company

Johannesburg, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Requisition Details & Talent Acquisition Consultant

REQ Thembi Mtshali
Job Family
Information Technology

Career Stream

It Operations

Leadership Pipeline

Manage Others
FAIS Affected
Job Purpose

Responsibilities:

Achieve client satisfaction objectives in support of strengthened business IT collaboration.
Build sound professional relationships by understanding and consistently meeting client needs in support of improved delivery capabilities.
Build sounds relationships with team, manager, peers.
Deliver results in support of increased delivery capacity. Support increased delivery capacity.
Ensure proper financing of the function.
Manage and control budget for cost centre.
Provide a flexible, low cost IT operating platform.
Circumvent penalties imposed by third party agencies.
Ensure self and team improve efficiency and productivity month on month in line with departmental strategic plans.
Ensure transformational targets are met.
Contribute to team effectiveness by participating in the recruitment and selection of senior staff.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Understand and embrace the Nedbank vision and values, leading by example. Ensure issues raised in culture survey are addressed and results are improved.
Deliver a worldclass service by ensuring a client centric culture.
Achieve operational excellence and support the implementation of business optimisation improvement.
Add value to the business by encouraging team to generate innovative ideas and by sharing knowledge. Improve team efficiency and effectiveness year on year.
Achieve business performance targets within required risk and compliance parameters.
Support improved delivery capacity and capabilities.
Ensure the effective and efficient implementation and operation of area in support of standardised delivery processes. Improve service delivery in support of strengthened business IT collaboration.
Meet all agreed risk and compliance targets. Manage performance of staff by implementing performance agreements and ensuring a clear vision.
Mentor and coach staff on identified performance gaps.
Create environment of teamwork, keeping staff informed and encouraging participation in decision making processes and by motivating staff to perform and contribute to the success of the business.
Identify talent pool through conducting career conversations and utilising the talent grid principles and developing talent retention programmes.
Manage the onboarding process of new employees.
Ensure execution of committed deliverables within the relevant squads.
Assist execution team to reach their targets.
Participate in Agile Ceremonies and Technical Product Owner.
Take ownership of the budgets, project costs and Capacity management.
Execute according to agreed budget and timelines
Manage business expectations and mitigate, unblock any impediments the team might experience during execution