Operations Manager - Pretoria, South Africa - Aramex

Aramex

Verified Company

Pretoria, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Key Responsibilities

Manage the operational excellence of the Pretoria Operations.
Deliver sustainable cost benefits to the business.
Ensure that all operational aspects are managed in accordance with company requirements
Manage and deliver projects within time and budget when required.
Interact with Sales and create a proactive working relationship to enable us to deliver world class service.
Manage the operations and any other tasks required to meet company requirements
Implement and meet agreed KPI's.
Develop a culture of pride and excellence in your area of responsibility.
Ensure that agent SLA's are met and enforced.
Manage all assets under your control correctly.
Effective and efficient management of collections and deliveries
Compile Route Optimization reports as well as SLA reports
Problem identification, analysis and implementation of solutions
Ensuring that the disciplinary code and procedures of Aramex are consistently and fairly applied to all levels of staff in cases of misconduct.
Monitoring and ensuring the safety and security of staff

Minimum Requirements

Matric (Grade 12)
Tertiary qualification in Logistics is advantageous
Must have a valid Code 8 Driver's license
Must have at least 5 years' experience in Domestic courier operations
Must have minimum 2 years experience managing a team

Skills

Communication
Written & Verbal
Planning, organising and time management
Customer Focus
Multi-Tasking and flexibility
Leadership

Competencies

Integrity
Problem analysis and Solving
Planning and organising
Customer Centricity
Strong business acumen
Quick Decision making
Tech Savvy

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers.

Headquartered in Dubai, at the heart of the world's most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex's DNA.

We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.