Sales Advisor - Pretoria, South Africa - Santam

Santam
Santam
Verified Company
Pretoria, South Africa

3 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description
Who are we?
Santam is the market leader in the general insurance industry in Southern Africa.

We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

WHAT DOES THE SALES ADVISOR DO?

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?

  • Consistently meeting sales targets.
  • Adherence to Quality Assurance processes (Compliance with all relevant internal and external rules e.g. TCF, CPA and internal Sales processes).
  • Offering outstanding customer experience.
  • Strict adherence to workforce scheduling.

QUALIFICATIONS AND EXPERIENCE

  • Matric/ Grade 1
  • RE Certificate
  • Minimum 30 Personal Lines Shortterm Insurance credits
  • Minimum 35 years' experience within a sales outbound call centre.
  • Fluent in English and one other official language.
  • Compliance with FAIS Fit and Proper criteria i.e. minimum experience and competency requirements
  • Be available to work shifts as well as overtime.
  • Solid sales track record.
  • Solid outbound call centre experience and skills
  • Leads warmup and coldcalling will be mandatory
  • Knowledge of shortterm insurance processes, procedures and business rules advantageous.
  • Clean record of accomplishment in terms of adherence to quality standards and compliance.
  • Consistent target achievement.

KNOWLEDGE AND SKILLS

  • Excellent English communication & writing skills
  • Strong relationship, negotiating and networking skills
  • Ability to influence

PERSONAL ATTRIBUTES

  • Communicates effectively
  • Action oriented
  • Situational adaptability
  • Optimises work processes
The Sanlam Group is committed to achieving transformation and embraces diversity.

This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.

The Group's Employment Equity plan and targets will be considered as part of the selection process.
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