Platform and Digital Enablement Consultant E - Langebaan, South Africa - FirstRand

FirstRand
FirstRand
Verified Company
Langebaan, South Africa

2 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
About us, purpose, experience and qualifications


about us:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing


purpose:


  • To determine customer needs and direct and assist customers on the appropriate assisted, selfservice or online banking options to ensure an exceptional customer experience and increase utilisation of selfservice and online platform based banking options
    experience and qualifications:


  • Minimum Qualification

  • Grade 1
  • Preferred Qualification
  • Relevant NQF Level
  • Experience
  • 1 to 3 years' experience in a sales and customer interaction role preferably within a financial services industry


  • Additional Knowledge

  • Technical knowledge in the usage of devices (laptops, smart phones, tablets)
  • Person must not be an unrehabilitated insolvent
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