Field Service and Applications Specialist - Pretoria, South Africa - Professional Sourcing

Professional Sourcing

Verified Company

Pretoria, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

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Description

Job Overview:

Field Service and Applications Specialist (Medical Devices)**
Location: Gaborone, Botswana - Field based

Position Overview:

A reputable
global molecular diagnostics company requires the services of a skilled
Field Service and Applications Specialist.

The
Field Service and Applications Specialist will be responsible for **providing in-field assistance for pre
- and post
- sale technical activities with primary emphasis on growing the user base of diagnostic products**.

One will be required to
provide technical direction and support to customers on instrument operation,
assay implementation and accreditation, maintenance of company products.

The selected individual will
make technical presentations and conduct product demonstrations for customers.

One will work collaboratively with Sales, Marketing, Scientific Affair, Technical Support, Service, and global business units to identify and assess customer needs and provide high quality customer care exceeding expectations.

Minimum Requirements:

Education and Experience Required:

-
Diploma in Engineering / Biology / a Bachelor's Degree with experience in
Molecular Biology:

-
Bachelor's Degree in Electric or Electronic Engineering**:

Minimum of
3-5 years Medical Technologist /Diagnostic Market FSE experience

Experience working with various
KOL's within Botswana**.
Local language knowledge such as
Setswana preferred.
Handson experience with
lab automation systems and LIS/connectivity.

-
Clinical Laboratory focus along with
experience in Molecular and Microbiology techniques.
-
Technical support and training experience in
reagent and instrumentation for Clinical Diagnostics
:

-
Experience working in Africa is preferred.

Expertise with
generating commercial leads

:

-
Experience with customer base within territory a plus.
-
Excellent technical presentation skills for group and one-on-one presentations.
-
Networks with the scientific community to grow the business.
-
Proficient in Excel, Word, PowerPoint, Lotus Notes, and Outlook.