Pet Shop Manager - Randburg, South Africa - Kayur Investments

Kayur Investments

Verified Company

Randburg, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

We are looking for a friendly and customer focussed Pet Store Manager who is passionate about pet welfare to join our Randburg Store.

The incumbent will be responsible for creating a positive shopping experience for our customers and ensuring the smooth day to day operations of the store.

Responsibilities:

Thorough knowledge of Pet products such as pet food, pet grooming, pet first aid care, pet essentials and pet accessories.
Liaising with suppliers on acquiring the best deals to secure stock
Set & achieve sale targets and key performance indicators.
Oversee inventory levels, including ordering and restocking supplies.
Conduct regular inventory audits to minimise shortages and overstock situations.
Ensure store layout & displays are visually appealing
Create eye catching product displays
Supervise, Train and motivate a team of sales staff, ensuring they provide excellent customer service and are knowledgeable about our products.
Greet and assist customers, addressing their pet related needs and enquiries.
Ensure customers have a positive shopping experience by providing guidance and expert advice on pet care and product selection.
Handle customer feedback and concerns professionally and promptly.
Maintain the cleanliness & organisation of the store, including pet care areas.
Enforce safety & sanitation protocols, especially in pet care areas.
Perform routine inspections to identify and address any maintenance issues

Desired Skills:

Excellent leadership and management style
Excellent communication

Qualifications Required:

2 years' experience in retail management, preferably in a pet shop or related industry.
Passion for animals and a genuine interest in pet care and wellbeing.
Proficiency in sales and basic computer skills.
Ability to work flexible hours and weekends.