Senior Operations Manager - Durban, South Africa - Aramex

Aramex
Aramex
Verified Company
Durban, South Africa

2 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

Key Responsibilities

  • Manage the operational excellence of between 35 branches.
  • Deliver sustainable cost benefits to the business.
  • Develop and mentor your direct reports.
  • Leadership
  • Ensure that all operational aspects are managed in accordance with company requirements
  • Manage and deliver projects within time and budget when required.
  • Interact with Sales and create a proactive working relationship to enable us to deliver world class service.
  • Manage the operations and any other tasks required to meet company requirements
  • Implement and meet agreed KPI's.
  • Develop a culture of pride and excellence in your area of responsibility.
  • Ensure that agent SLA's are met and enforced.
  • Manage all assets under your control correctly.
  • Required to deliver results with minimum supervision.
  • Innovate

Minimum Requirements

  • 510 years' experience in the logistics industry.
  • Proven track record of being able to deliver results.
  • Proven leadership skills.
  • Exceptional people skills.
  • Ability to work under pressure and meet deadlines.
  • Understanding of a P+L statement
  • Ability to deliver operational excellence
  • Good communication skills.
  • Project management an advantage
  • Exposure or knowledge of 6 Sigma/Lean management an advantage.
  • Minimum of matric but related degree/diploma preferred.

KEY RESPONSIBILITY REQUIREMENTS

COMPETENCIES:


  • Integrity
  • Problem Solving
  • Planning and organising
  • Build and maintain relationships
  • Customer Centricity
  • Strong business acumen

SKILLS

  • Customer Focus
  • Problem solving
  • Multi-Tasking
  • Teamwork
  • Quick Decision making
  • Tech Savvy

Company Overview:


Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers.

Headquartered in Dubai, at the heart of the world's most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex's DNA.

We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

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