Contact Centre Marketer Sales - Johannesburg, South Africa - FirstRand

FirstRand
FirstRand
Verified Company
Johannesburg, South Africa

3 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
About us, purpose, experience and qualifications


about us:


purpose:


experience and qualifications:


  • Minimum Qualification
  • Grade 12 / National Certificate


  • Preferred Qualification

  • Diploma in Sales and Marketing or related field


  • Experience

  • Preferred 1 to 3 years in Sales and Marketing, call center environment (in/out), financial industry; training provided to matriculants
    additional requirements:
  • No Referral plan is assigned to this job

responsibilities:


  • Contribute to cost efficiencies through responsible utilisation of work related resources
  • Contribute to teamwork and inclusivity within own team
  • Identify and utilise opportunities to assess and improve own performance
  • Uses technical knowhow to identify, solve and escalate problems
  • Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
  • Ensure operational excellence through the delivery of work processes according to defined quality standards
  • Provides exceptional customer service when interacting with internal and external customers
  • Delivers customer service through adherence to quality service standards
  • Delivers on sales objectives to increase profitable business
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