Key Accounts Manager, Ct - Cape Town, South Africa - Affirmative Portfolios

Affirmative Portfolios
Affirmative Portfolios
Verified Company
Cape Town, South Africa

1 month ago

Thabo Mthembu

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Thabo Mthembu

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Description
Key Accounts Manager, CT Warehousing and Transportation ~ Sales / Marketing / Communications

Cape Town - Western Cape

Key Accounts Manager

Cape Town

Salary Market Related

Outline

Relevant Experience, Knowledge and Skills Required:

  • 5-7 years working experience as a KAM with at least 5 years in the clearing and forwarding industry
  • Must have Key Account/Account Management experience within the Freight and Logistics industry (Sea, Air and Road)
  • Current and previous operations experience required with the Air Freight and Sea Freight industry
  • Operations background would be a distinct advantage
  • Servicing & Sales, International Trade principles & practice
  • Macro and Micro factors impacting the business environment
  • Company Standard trading conditions and liability limitations
  • Terms of payment and relevant finance fees. CRM tools, INCOTERMS
  • Carrier & depot conditions of trade. National currencies and international codes
  • Computer literacy (Intermediate competency utilising Microsoft packages including Word, Excel, Power Point, Share Point and Outlook
  • Strong communication and Interpersonal skills
  • Business acumen. Presentation & Negotiation skills intermediate
  • Client/service orientation. Situation analysis & problem solving
  • Judgment & decision making
  • Creative & innovative thinking
  • Action & result orientation

Education Required:

  • Matric
  • 1 Year Sales & Marketing related qualification at an NQF Level 5

Overall Responsibilities Include:

  • Acquire new business (Only in a Hybrid Role)
  • Retain and grow the current book of business
  • Client Servicing
  • Record client information
  • Report on Servicing Activities
  • Comply with the requirements of the quality management system
  • Ad Hoc

Attributes:

  • Customer service orientation Able to handle a demanding customer environment
  • Good problemsolving and decisionmaking skills
  • Strong Report writing skills
  • Dynamic selfstarter that works independently
  • Ability to manage pressure
  • Communicate well within the team and contribute to the overall success of the team
  • Team player
  • Adaptable within a constantly changing environment
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