Health Insurance Verifications Agent - Houghton Estate, South Africa - MSA Outsourcing Solutions

MSA Outsourcing Solutions
MSA Outsourcing Solutions
Verified Company
Houghton Estate, South Africa

2 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
Role At a Glance


MSA Outsourcing Solutions is actively hiring highly motivated and talented Health Insurance Verifications Agent to join multiple campaigns in our virtual services team.

Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions.


Please note that the role will be office-based in Houghton Estate Johannesburg, operating during USA EST hours (4pm-12am daylight savings dependent).

Main Tasks
*Receiving Inbound Calls from patients and health insurance providers
*Making Outbound Calls to patients and health insurance providers
*Actively assisting clients with their queries
*Building and maintaining long-lasting client relationships
*Overseeing an active CRM
*Validating Claims
*Providing accurate and detailed reports


  • 2 Years proven experience in health insurance verifications
*Computer proficiency
*Strong English communication skills (written and verbal)
*Ability to write clear and detailed reports
*Strong ability to multi-task
*High attention to detail


Salary:
R8 000,00 - R9 000,00 per month


Experience:

Customer Service: 1 year (required)
Health Insurance Verification: 2 years (preferred)

  • Administration: 1 year (required)

Ability to Commute:

  • Houghton Estate, Gauteng (required)
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