Virtual Sales Consultant - Sandton, South Africa - Discovery Ltd.

Discovery Ltd.

Verified Company

Sandton, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Business Unit:
Discovery Connect
Function:Telesales
Date:31 Oct 2023
About Discovery
Discovery's core purpose is to make people healthier and to enhance and protect their lives.

We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery.

Our fast-paced and dynamic environment enables smart, self-driven people to be their best.

As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

The Virtual Sales Consultants are expected to be highly motivated and professional ambassadors for Discovery Connect, supporting clients after their initial product takeup via the Discovery Connect channel. Successful consultants are those that build trustbased relationships, offer worldclass service and reliability, always doing what is best for our clients.

Consultants are expected to generate sales opportunities via targeted existing Discovery Connect clients (>100,000 high value target clients) through on-going servicing and upsell campaigns across the Discovery product range.

Consultants must carry themselves off professionally, conducting virtual (Zoom-based) client appointments and completing holistic FNAs and sales across the product range.

Consultants will be expected to manage their own diary, client appointments and sales pipelines; proactively seeking sales opportunities and offering solutions tailored to a clients' needs

Key Outputs
The successful individual will be required to perform on, but not limited to the following key outputs:

Achieve sales targets through participation in proactive sales and marketing initiatives / campaigns
Maintain a professional approach to selling and manage the high networth clients efficiently
Conduct Financial Needs Analysis

Achieve more than YOU BELIEVE

Confidential

Comply with the compliance requirements
Achieve quality targets
Adherance to service level agreements
Build relationships with internal departments to ensure superior service offering to clients
Keep uptodate with competitor product and service offerings and industry developments
Deal with client queries and provide information on a range of sales and service issues

Personal attributes and skills
The successful individual will be required to demonstrate the following competencies:

Self motivated
Goal orientated
Team Player
Ability to perform under pressure
Adaptable to change
Persuasive and resilient
Self managed with sound time management
Attention to detail
Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

Matric
At least 2 years sales experience
Minimum 1 year Discovery Life product knowledge
Minimum 1 year Discovery Insure product knowledge
Minimum 1 year Discovery Health product knowledge
Minimum 1 year Discovery Bank product knowledge
Minimum 1 year Discovery Invest product knowledge
Tertiary qualification an advantage
Essential NQF5 and RE5 qualification
COB Qualification

Beneficial:

Tertiary qualification, particularly a business degree (or progress towards one)
Sound investment, life and other insurance knowledge
Broker consulting experience in the financial services industry
An understanding of financial planning
EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.