Assistant Lodge Manager - Sabi Sand Game Reserve, South Africa - HotelJobs

HotelJobs

Verified Company

Sabi Sand Game Reserve, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Kendrick Recruitment is seeking an experienced Assistant Lodge Manager to oversee the daily operations and guest services at a prestigious Luxury Safari Lodge in the Sabi Sands Reserve.

Responsibilities:

Manage all aspects of the lodge's operations, including guest services, housekeeping, food and beverage, maintenance, and administration.
Ensure exceptional guest experiences by addressing their needs and resolving any issues or concerns.
Supervise and train staff members to deliver highquality service and professionalism.
Coordinate staff schedules and duties for optimal coverage.
Maintain inventory levels of supplies, equipment, and amenities.
Collaborate with the kitchen team to provide outstanding dining experiences.
Monitor lodge maintenance and ensure compliance with safety regulations.
Foster a positive work environment and promote staff development.
Develop relationships with suppliers, local communities, and stakeholders.
Uphold company policies, procedures, and health and safety standards.
Manage budgets, expenses, and revenue opportunities while maintaining cost control.
Stay updated on industry trends and identify opportunities for improvement.

Qualifications & Experience:

Previous experience in a similar role within the hospitality industry, preferably in a safari lodge or remote location.
Proven track record of managing teams and delivering exceptional guest experiences.
Strong leadership, organizational, and multitasking skills.
Excellent interpersonal and communication skills.
Knowledge of lodge operations and sustainable tourism practices.
Proficiency in relevant computer systems and software.
First Aid and CPR certification preferred.
Flexibility to work irregular hours, including evenings, weekends, and holidays.
Passion for nature, wildlife, and guest service.