Assistant Weddings and Events Coordinator - Cape Town, South Africa - Tanya Serra

Tanya Serra
Tanya Serra
Verified Company
Cape Town, South Africa

3 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description
Job Posted: 14-Mar-2024


  • Location: Cape Town

JOB PURPOSE:


To liaise with all clients, ascertaining their requirements and coordinating as well as successfully executing weddings and events in a timely manner in accordance with the set standards of the hotel, with the intention of ensuring that the highest standard of performance and service is achieved by all relevant parties.


EMPLOYEE VALUE PROPOSITION:

MINIMUM EXPERIENCE AND QUALIFICATION REQUIRED:
Grade 12
Hotel, Food and Beverage or Events Diploma
2 years Wedding / banqueting reservations and operations experience in a 4* or 5* Hotel.
Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel and Sales and Catering
Sound business acumen/Ability to interpret budgets and Business Reports. PNLs and forecasts.
Highly presentable
Excellent command of the English language with solid verbal and written communication skills
Able to work flexible hours including weekends and public holidays


ADVANTAGEOUS EXPERIENCE AND QUALIFICATION DESIRED:
Previous Food and Beverage operational experience mandatory
Third European language
Knowledge of Opera
Knowledge of Micros
Fluency in Xhosa and/or Afrikaans


KEY PERFORMANCE OBJECTIVES:
creatively seeking opportunities to surprise and delight our guests by actively listening to them and building positive relationships and emotional connections
working together with your manager and team to be as effective and productive as possible by accepting constructive feedback and embracing all training and development opportunities made available to you
being aware of the emergency evacuation, security and fire procedures of the Hotel and to be constantly vigilant of the health, safety and security aspects; and reporting any risks to the Health and Safety Chairperson and/or Security Manager
to actively seize opportunities to minimise our carbon footprint by reducing wastage as much as possible without compromising on guest service standards
To ensure that the highest standard of performance and service is achieved when selling, reserving, planning and executing weddings, events and additional services
To process all enquiries timeously and efficiently
To ensure harmonious relationships exist with other departments, suppliers and hotel management by maintaining clear and prompt communication between all parties; and ensuring that all correspondence with clients reflects the professionalism of the company standard and enhances the relationships with key suppliers
To maximize revenue generating opportunities

To liaise with clients, ascertaining their requirements and co-ordinating these needs to ensure the successful execution of their wedding function.

To be present on the day of event, coordinating all setups and preparations, overseeing all of the couple's and family's needs leading up to and on the wedding day as well as assisting the Banqueting Manager where needed.

To assume the duties of the Hotel Wedding Coordinator in his/her absence
To ensure that the highest standard of performance and service is achieved when selling, reserving, planning and executing wedding and events or additional services
Communicating with vendors to confirm logistics and review contracts
Completing a final checkup on the venues for the ceremony and reception
Meeting with the couple a few weeks before the wedding
Managing the Rehearsals
Creating a comprehensive timeline and floor plans
To ensure the accuracy of all reservation to ensure an exceptional guest experience

To liaise with clients, ascertaining their requirements and co-ordinating these needs to ensure the successful execution of their wedding function.

Prepare and present financial and operational reports as required by the business needs
Accurate account management;
To update and maintain the enquiry report and conversion statistical report

Own vehicle is a must.

  • Job Title
  • Assistant Weddings and Events Coordinator
  • Employer Type
  • Employer Type
-> Hotels

  • Job Type
  • Job Classification > Event Coordinator
  • FT/PT
  • Job Type
-> Full-time

  • Province
  • Location > Western Cape
  • Town/City
  • Cape Town
  • Salary Type
  • Monthly
  • Salary
  • R R experience dependent)
  • Start Date
  • TBA
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