Membership Administrator - Centurion, South Africa - Denton Harvey

Denton Harvey

Verified Company

Centurion, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

PERMANENT

JHB000654

ADMIN, OFFICE & SUPPORT

Gauteng, Centurion**
R R 10620

Financial institution looking for a well rounded Membership Administrator to start a.s.a.p.

MINIMUM REQUIREMENTS
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Advanced computer literacy
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Previous customer/ client services experience
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Matric, (Diploma or degree would be advantageous)
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Quickbooks, Draftworx, Taxshop
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2 Years customer service experience
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MAIN DUTIES
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designations and licenses;
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Assessing potential members' needs and determine
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appropriate designations, where applicable;
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Conducting the initial introductions and welcoming the
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member into the family;
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Implementing membership growth strategies and actively
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contributing towards the achievement of the
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organisational targets;
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Actively participating in the discussions relating to
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membership campaigns/initiatives and making
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recommendations;
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Maintaining new membership database by ensuring that
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all relevant member data is obtained and accurately
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completed and collecting statistics on new membership
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activity and rates;
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Provide exceptional service to prospective and new
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members leaving a lasting impression with them;
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Provide the Education Department with a list of courses
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Participating in membership service feedback
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programmes which includes assisting in compiling,
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distributing and collecting surveys and survey results and
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reporting membership feedback to the Membership
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Applications Supervisor;
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Optimally utilise all marketing material provided to drive
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positive awareness of the Company and the benefits it offers

prospective members;
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Assisting in the ongoing development and promotion of
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The company
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Promoting CPD Packages, Licenses and other upskilling
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courses
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Ensuring that all activities relating to compliance Noclar,
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APL and CPD are logged on the system;
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Ensuring that members are aware of the member rules and obligations (e.g. CPD hours as per our requirements);
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Ensuring that members are aware of our partner offerings and the benefit of utilising it in their day-to-day operations (e.g. Quickbooks, Draftworx, Taxshop)
***- For more information please contact:**Morne Reynders